A Typical American House In Winter. Snow Covered.

Helena Homeowners: Troubleshooting Your Boiler & When to Call Superior Heating & Cooling

January 23, 2025

Written by Superior Heating & Cooling

The bitter cold Montana winters can put a serious strain on your home’s heating system. If you’re experiencing issues with your boiler, don’t panic! Here are a few basic troubleshooting steps you can try before calling for professional help:

  1. Check the Thermostat:
    • Ensure it’s set correctly: Double-check the temperature setting and make sure the system is set to “Heat.”
    • Check the batteries: Weak batteries can prevent the thermostat from communicating with the boiler.
    • Clean the thermostat: Dust and dirt can interfere with its operation. Don’t be afraid to gently clean it with a dry cloth.
  1. Inspect the Pilot Light (if applicable):
    • Check for a steady blue flame: If the flame is yellow, flickering, or out, it may need adjustment or relighting.
    • Follow the manufacturer’s instructions: Consult your boiler manual for specific instructions on how to relight the pilot light. Or, simpler yet, give us a call!
  1. Monitor Pressure Levels:
    • If you have a pressure gauge: Check the pressure levels within your system. Low pressure can significantly impact heating performance.
  1. Check Boiler Water Levels:
    • Ensure the water level is within the recommended range: Low water levels can cause serious damage to your boiler.

In addition to performing regular inspections yourself, you should have a Superior Heating and Cooling technician to perform an annual inspection. During this inspection, the technician will:

  • Inspect the heating system and fix any issues
  • Clean and inspect the heat exchanger of the boiler
  • Ensure all boiler connections and wiring are intact
  • Make sure water pH levels are within proper range
  • Inspect condensate system and clean and flush the system as necessary
  • Examine and clean flame sensors, ignitor, and burner assembly
  • Inspect the venting system for deterioration, corrosion, or blockage to ensure all pipe and joint connections are secure
  • Inspect the vent terminations and air inlet to make sure they’re unobstructed and clear
  • Check control settings and test safety controls and operating controls

When to Call Superior Heating & Cooling:

We know you are capable and while these DIY tips can help identify minor issues, it’s crucial to the health of your system to call in the professionals annually .

Contact Superior Heating & Cooling Immediately if:

  • You suspect a gas leak: Smell gas? Evacuate your home immediately and call 911 and your local gas company.
  • You hear strange noises: Unusual banging, rattling, or squealing sounds could indicate serious problems.
  • You notice a lack of heat: If your home isn’t warming up despite your best efforts, it’s time for the expertise of our technicians.
  • You see any signs of electrical problems: Sparks, smoke, or tripped circuit breakers should be inspected by our professional and trained technicians at Superior Heating and Cooling.
  • Your boiler is leaking: Any water leakage can cause significant damage.
  • Your boiler isn’t producing hot water: If you rely on your boiler for hot water, a lack of hot water is also a serious issue.

Superior Heating & Cooling is available for all of your heating emergencies in Helena, East Helena, Townsend, and Clancy. Our experienced technicians are equipped to diagnose and repair a wide range of boiler issues, ensuring your comfort and safety throughout the coldest Montana winters.

Don’t let a boiler problem disrupt your life. Contact Superior Heating & Cooling today for prompt and reliable service of your home’s boiler.

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